The security is below standard. Main entrance is not securely locked after hours and on weekends. The side gate door by the mall boxes is constantly not working due to the lock not working. Guests and delivery people come in on the premises after hours walking around like they are lost and when tenants approach them to find out who they are visiting or if they’re dropping off a package most of the time they don’t have a name or telephone number to contact: which means they didn’t get authorization to enter the premises. Already, there have been many situations where someone was on the premises and after investigation, wasn’t supposed to be on the premises (it happens during business and after hours).

Silvia

If you're seeking a tranquil, clean, welcoming community living experience for adults, stop right now. This is it. Do yourself a favor and don't look any further. You'll want to call Amberlin Arrowhead "home". *Everything* about this living experience is head and shoulders above the typical apartment complex. The grounds and facilities are clean and well-kept, including the community areas such as library, kitchen, entertainment area, and gym. The office and facilities staff are excellent: they're responsive, caring, and go the extra mile when needed. A particular shoutout to Zoe who is the best property management staff I've ever encountered! The apartments themselves are well laid out, with great flow and an amazing amount of storage. The energy of the whole complex is a huge step above any other apartment complex I've experienced. I knew I wanted to move in on my first visit. So will you.

Andrea Villa

Maintenance man was thorough and quick.

Andres is wonderful. He helped with clearing new water filter. Fixed garbage disposal quickly.

I love living here at Amberlin Arrowhead, and my annual resigning every year is a leading indicator of that. There are literally only two issues keeping me from giving 5 Stars and an Excellent review for everything here across the board. And those are: 1) I wish the Valet Trash Pick-up was optional and not mandatory. To save $25 a month, I can take out my own trash. 2) Someone in the apartment above me is very loud on the floor. I have not raised this as an issue with the office because I assume it is unavoidable and their may well be very little that can be done about it. I understand this is a retirement community and they may well be handicapped, needing something like a wheelchair, a walker or a rollator to get around. I will probably have come have a conversation with Erica, but I doubt there is much that will, or can, change. Curt

Curtis

Timely and efficient thank you😁

Very nice place to live. Quiet and peaceful.

Sandra

Awesome job!! Thanks so much for your professional demeanor and general great attitude. Thank you TJ for the same day service!

Rachelle

Andreas and TJ are always very professional. They work hard to satisfy the issue. I’m always pleased with their performance.🤩🤩🤩

I am easy-going and very appreciative of the maintenance crew at your facility